*This week’s post was originally printed in ‘The Exceed Report: a J. Mack Robinson College of Business/Executive Education publication’
An Interview with Kat Cole, President of Cinnabon.
Kat Cole talks about the strategies and skills needed to effectively create and manage change in a brand that has had success in over 52 countries and continues to roll out successful new multichannel opportunities.
Kat Cole is the president of Cinnabon, Inc., which operates more than 770 franchised locations worldwide and is the market leader among bakeries, serving cinnamon rolls and a variety of other baked goods and specialty beverages. As the president of Cinnabon, she is a member of the leadership team within FOCUS Brands Inc., which is the franchisor and operator of more than 2,200 ice cream shops, bakeries, restaurants and cafes in the United States and around the world.
Cole has more than a decade of multi-disciplined experience in change management, culture, communications, service, training, sales, restaurant operations, and brand and organizational leadership and is a sought-after featured speaker and panelist on these topics. She has created relevant, cost effective training and development programs and is widely known in and outside of her industry for mentorship, management and leadership development.